FAQs

FAQs – Shipping & Delivery

Where does Waggle & Whisker ship?  🚚

We currently ship UK-wide, including Northern Ireland and the Scottish Highlands. International shipping coming soon!

How long does delivery take? 📦

UK Mainland: 3-5 business days

Northern Ireland/Highlands: 5-7 business days
Processing time: 1-2 business days after ordering.

Is shipping really free? 💷

Yes! All UK orders ship free with no minimum spend.

How do I track my order? 🔍

You’ll receive a tracking number via email/SMS once your order ships. Check your spam folder if you don’t see it!

Do you ship internationally? 🌍

Not yet—but follow us on social media for updates!

What if my order is lost/damaged? ❌

Email hello@wagglewhisker.shop within 14 days, and we’ll make it right!

FAQs – Products

Are your products vet-approved? 🐾

Yes! Every item is vet-tested for safety and effectiveness.

How do I use the grooming spray/brush? 💧

Instructions come with each product. For demos, visit our YouTube channel.

Can I return products?  🔄

Absolutely! See our Returns Policy for details.